Definitions: (1) making an imprint on the mind or senses; (2) the power to affect or excite attention and feeling; (3)arousing admiration or respect

Synonyms: important, imposing

Observation: If you do something well, it will impress someone. There is an exception to this. In an organization where the job is to create a smooth flow, the smoother things go the less the people who create that smoothness leave an impression. Organizations, in general, are dealing with events (as well as people) that do not go well. It takes a wise and observant manager to occasionally set aside the handling of difficulties to praise those reliable invisible people who make his or her life easier.